Incorrect VAT on International Orders
Our loyal customers,
We've been made aware of an issue with our website incorrectly including GB VAT at 20% to all international orders at checkout.
This seemed to begin happening Friday 12/03/2021 after 4:30PM GMT.
This is a known Shopify issue that we're in the process of discussing with their tax experts however, they have advised us that we are likely to receive a reply within the next 24-72 hours at the earliest.
In the meantime when placing your order you will be charged GB VAT at 20% and we're unable to change this. If you'd like to hold off until this is fixed we appreciate this and we sincerely apologise for any inconvenience caused.